Technical operations

We deliver expert real-time, health monitoring with smart hand responses and reliable service so customers have the resources they need to meet the demanding business and compliance requirements to maximize infrastructure up times. Our ability to respond to escalated issues promptly and with the appropriate skillset is what puts us above the competition.

We provide you with a continuous snapshot of your Technical operations 24×7 always. It also gives us a 360-degree view of your entire service model at all times, which helps us analyze symptoms and anticipate potential issues before they occur, streamlining your overall IT service and informing solutions for improvement.

Our support offerings include:

• Hybrid Cloud Public and Private Hosting support
• Advanced Cloud Services
• Security support Offerings
• Safe, Cost-Effective and Efficient Communications
• Disaster Recovery
• Managed Network Security/Environments
• Monitored Network Infrastructure
  • 24/7 Managed: Firewalls, Routers, Intrusion Detection, AVPN
• Managed Systems Security
  • Patch Management, Multi-Stage Authentication, ADFS
• Full Lifecycle Management:
  • • Device Provisioning & Implementation
    • Upgrade & Patch Device Management
  • Performance & Availability Management
  • Expert Real-Time Security and Health Monitoring & Responses
  • Intelligent & Enhanced Threat Protection
  • Backup & Recovery
  • On-Demand Security & Compliance Reporting